Our new website is still under construction.
WE HAVE THE SCIENCE
We strive to make your shopping experience on our website as smooth and easy as possible. We are currently in the process of making improvements to our website. Any comments and/or suggestions you may have regarding your shopping experience or our products are welcomed. Pleasing our customers is our number one priority.
We usually ship orders out within 4 business days or less, though occasionally it may take longer. Our products are shipped by Priority Mail via the United States Postal Service. Delivery time within the continental U.S. is usually 2-3 business days from the shipping date. When ordering smaller items only (no N-1AA, N-1, or N-2 biomagnets) such as wristbands, ankle bands, magnetic lens glasses, dvd's, magnetometers, or high energy magnetic tape, the shipping charge automatically calculated by our shopping program will be probably be incorrect. Please contact us by email and let us know what products you want to order and we'll calculate the shipping charges and send you an email with an invoice and payment instructions so you can complete the order.
We ship international orders via International Priority Mail through the U.S. Postal Service. Orders are usually shipped within 4 business days or less, though occasionally it may take longer. Our shopping cart will automatically calculate the shipping charges for orders originating from most countries throughout the world. However, the U. S. Postal Service increased their rates in January 2016 and international flat rate boxes are no longer shipped for a flat rate. There may be an additional shipping charge depending upon your location. For CANADIAN CUSTOMERS: We can ship through UPS Ground, which costs less than US Postal Service now. Please email us with your order information and we'll email you a PayPal invoice with the correct UPS shipping cost. (It is less expensive to use US Postal Service when shipping to countries other than Canada.) When ordering smaller items only (no N-1AA, N-1, or N-2 biomagnets) such as wristbands, anklebands, magnetic lens glasses, dvd's, magnetometers, or high energy magnetic tape, the shipping charge automatically calculated by our shopping program will be probably be incorrect. Please contact us by email and let us know what products you want to order and we'll calculate the shipping charges and send you an email with an invoice and payment instructions so you can complete the order. Please be sure to include your shipping address in your email to us, or when making the payment. If you find that your country is not listed on our shopping cart, please send us an email stating what you would like to order. We will send you an email with an invoice and instructions for payment. Mailing us a check or money order is always an option too. If you would like to pay by check or money order please email us with the details of your order so we can determine the shipping charges. Delivery time for international orders is 6-10 business days from the shipping date. Our mailing address is listed below, under 'Payment Options'.
In the event that you receive a defective product, we will ship a replacement. Please contact us prior to shipping the item. We offer a 30-day money back guarantee on all products with the exception of the Seminar DVD's and the books. If you're not completely satisfied, please contact us first and and we will do our best to determine if there is something we can do to satisfy you. If we are unable to, you may return the product under the following conditions:
Any returned products must be in new or "as new"condition. Pleaseemail usyour name, receipt/invoice number and date of purchase.
The refund will not include shipping costs. Additionally, all other costs/charges incurred during shipping (e.g. Import Duty/Wharfage etc.) into other countries outside of the United States are the sole responsibility of the customer.
We have an SSL certificate with up to 256-bit encryption, so our customers know that their financial information is safe on our website. We accept all major credit cards via Paypal. You can send us a check or money order if you would prefer. If you want to pay by check or money order, please send us an emailwith the details of your order so we can determine the shipping charges.
Send check or money order to:
P.O Box 358701
Gainesville, FL 32635
Biomagnetics USA © ALL RIGHTS RESERVED
P.O. Box 358701
Gainesvilles Fl, 32635